Refund and Return Policy
Thank you for shopping at Crazy Cajun Creations. Because coffee is a perishable food item, we have specific guidelines regarding refunds and returns to ensure quality and safety.
1. Perishable Goods (Coffee Bags)
- All Sales Are Final: Due to the perishable nature of coffee, we cannot accept returns on opened or unopened coffee bags once they have been shipped.
- Taste Preference: We do not offer refunds or replacements based on personal taste preferences. We encourage trying our smaller sizes or variety packs first if you are unsure which NOLA flavor you will love.
2. Damaged, Defective, or Incorrect Orders
- Our Mistake, Our Fix: If you receive a damaged package, a defective product, or the wrong coffee flavor/blend, we will gladly send a replacement or issue a full refund.
- Reporting Window: You must contact us at
[Anthonytp12@gmail.com]within 7 days of receiving your package. Please include your order number and clear photos of the damaged or incorrect items.
3. Refund Processing
- If a refund is approved, it will be automatically processed to your original method of payment within 5-7 business days.
4. Lost or Stolen Packages
- We are not responsible for packages marked as “Delivered” by the carrier but not received. Please contact the shipping carrier directly with your tracking number to file a claim.
Customer Support Contact:
For questions regarding any of our policies, please contact us at:
For questions regarding any of our policies, please contact us at:
- Email:
[Anthonytp12@gmail.com] - Phone:
[310-484-9640] - Address: Crazy Cajun Creations,
[928 w 17th Street Los Angeles,Ca 90015